Arvest Bank Offers Assistance to Customers Affected by Shutdown

Wednesday, January 09 at 04:00 PM
Category: Arvest News

Arvest Bank wants to advise any loan customers dealing with a reduction in income due to the current government shutdown that help is available for those who need assistance. Customers who have concerns about their loan obligations are encouraged to contact the bank during normal business hours to discuss their options.

  • Any affected Arvest Mortgage customers can call (800) 232-5524 or visit the Arvest website to learn more about hardship assistance due to the shutdown, natural disasters or other loss of income.
  • Arvest customers with concerns about other Arvest personal loan types (auto, home equity, debt consolidation, etc.) are encouraged to call (855) 303-5479. 
  • Arvest consumer and business credit card customers should call (800) 356-8085.
  • Business customers with business and/or commercial loans should contact their local Arvest banker.

Arvest Bank understands the uncertainty created by an interruption of income by situations like this, and is committed to helping those customers who need assistance through this difficult time.

 

Tags: Arkansas, Credit Cards, Debt, Kansas, Lending and Financing, Missouri, Oklahoma
 

Arvest Branches Closed Jan. 21

Tuesday, January 08 at 06:00 AM
Category: Arvest News

In observance of Dr. Martin Luther King, Jr. Day, all Arvest branches and the customer service line will be closed on Monday, January 21.

We will resume normal hours on Tuesday, January 22.

For your convenience, you can bank 24/7 using:

Thank you for being a loyal Arvest customer! We appreciate your business.

 

Tags: Arkansas, Holiday Hours, Kansas, Missouri, Oklahoma
 

Arvest Bank Announces New Executive Positions

Wednesday, December 19 at 09:00 AM
Category: Arvest News

Arvest Bank is pleased to announce Rodney Shepard and Laura Andress have been named to newly created positions that focus on the experiences of both its customers and associates.

Shepard, previously president and CEO for Arvest in Fort Smith and the River Valley, will serve as the Chief Customer Experience Officer (CXO), effective Jan. 1. In his new role, Shepard will be responsible for maintaining a strong relationship between Arvest and its customers, and managing the overall day-to-day experience for customers and associates. Specifically, he will work with management at all levels to maintain a consistent, customer-first mentality across the bank’s physical and digital channels.

Andress, currently executive director of group human resources, will assume the title of Chief People Officer (CPO) on Jan. 1. Among other duties, Andress will be responsible for developing and executing a human resource plan of action in support of Arvest’s strategic direction. Andress will work specifically in the areas of succession planning, talent management, organizational and performance management, training and development, benefits and compensation, and associate communication.

Shepard has been with Arvest Bank for more than 25 years, and is being replaced as president and CEO in Fort Smith and the River Valley by Roger Holroyd. Shepard earned an associate degree at Carl Albert Junior College, a bachelor’s degree in management at Northeastern State University, and a master’s degree in business administration from Webster University. Additionally, he is a graduate of the Graduate School of Banking at LSU and the Mid South School of Banking at Christian Brothers University.

Shepard currently is a member of the board of directors for Mercy Health Fort Smith Communities, the University of Arkansas – Fort Smith Foundation, the Fort Smith Boys and Girls Club, and also serves on the Community Bankers Council for the American Bankers Association. Among other civic endeavors, he is a past chairman of the board for the Fort Smith Regional Chamber of Commerce, has worked on behalf of the United Way, the Fort Smith Riverfront Blues Society, the Single Parent Scholarship Fund, and was presented the Carl Albert State College Distinguished Alumni Award in 2006. Shepard and his wife, Lisa, live in Fort Smith and have two children.

Andress joined Arvest in 2004 – following 13 years as an attorney and partner at a Fayetteville law firm – to become director of group human resources. She earned both a bachelor’s degree in psychology and a law degree at the University of Arkansas. During her time as an attorney, Andress was licensed by the United States District Court for the Eastern District of Arkansas, the United States District Court for the Western District of Arkansas, and the United States Court of Appeals for the Eighth Circuit.

As director and executive director of human resources at Arvest, Andress has been charged with managing risk and building programs to develop talent and increase communication and associate engagement across the organizational footprint. Andress lives in Springdale and has two children.

Tags: Arkansas, Arvest, Kansas, Missouri, Oklahoma
 

PAEF Gets Funding Boost from Arvest Foundation

Wednesday, November 14 at 09:00 AM
Category: Arvest Community News

Pryor Public Schools teachers got funding help in their efforts to apply for and receive grants thanks to a $5,000 donation from the Arvest Foundation.

The gift was announced recently at a check presentation at Arvest Bank. The funds will go to the Pryor Academic Excellence Foundation (PAEF), which serves as a partner with Pryor Public Schools by funding grants to teachers to support educational programs and opportunities for all students in the town’s school system.

“The Arvest Foundation donation will boost our foundation’s ability to provide funding for the quality grants submitted by teachers in Pryor Public Schools,” said Claudia Trout, PAEF trustee. “We are thankful for this investment in the future of Pryor School students.” 

“We are pleased to present this donation on behalf of the Arvest Foundation to support PAEF’s efforts to provide greater educational opportunities for students in Pryor,” said Heather Cabales, Mortgage Loan Officer at Arvest Bank. “This donation is just one of many we have made throughout the area. It demonstrates the foundation’s ongoing commitment to education and to the children in the region.”

Photo L-R: Victor Casey and Amanda Griffin with Arvest Bank, Claudia Trout with PAEF, Heather Cabales and Jordan Landsaw with Arvest Bank.

About the Arvest Foundation

The Arvest Foundation seeks to provide funding to grantees who are actively working to create positive change for others. Major areas of focus include: K-12 education, economic development, and enhancing the quality of life throughout the Arvest footprint. For more information, go to www.arvestfoundation.org.

Tags: Arvest, Arvest Foundation, Oklahoma
 

Arvest Bank Promotes Hernandez in Oklahoma City

Thursday, November 08 at 09:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce it has promoted Martin Hernandez in Oklahoma City.


Hernandez owns 10 years of banking experience, most recently serving as a branch sales manager. In his new role as a business banker, Hernandez will develop commercial relationships within the community and generate loans according to loan policy, as well as actively manage commercial banking relationships through proactive customer contacts.

Hernandez earned a degree in business administration at the University of Central Oklahoma. Additionally, he is involved in numerous civic activities, including YWCA Oklahoma City, American Heart Association, the Fiesta de Las Americas festival, and Positive Tomorrows.

Tags: Arvest, Oklahoma, Oklahoma City
 

Gracefully Yours Foundation of Broken Bow Receives Donation

Monday, November 05 at 09:00 AM
Category: Arvest Community News

Displaced individuals or those in need in the Broken Bow area will get assistance thanks to a $3,000 donation from the Arvest Foundation. 

The gift was announced at the Arvest Bank open house in Broken Bow. Ted Sheets, Deb Fuller, Deby Lawson, Joanna Kelly, Alex Constien, Lou Ann Walker and Sharon Payne of Arvest Bank were on hand to present the check.

The funds will be used to purchase food, clothing, and dry goods for citizens in the Broken Bow area in their time of need. 

Andrea Henkel of the Gracefully Yours Foundation of Broken Bow said, “Gracefully Yours Foundation is excited and grateful to the Arvest Foundation for the donation awarded to us. As the number of food boxes we distribute is ever-increasing, these funds will go a long way in providing food to the community.”

Tags: Arvest, Arvest Foundation, Oklahoma

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